Two-thirds
of eligible travel compensation goes unclaimed every year
14 days
average review turnaround from submission
Free
to start — we only earn when you recover
How RecoverAir handles Airbnb disputes
Airbnb's resolution process relies heavily on documentation submitted in the first 72 hours. After that window, disputes become significantly harder to resolve through standard channels.
RecoverAir reviews your Airbnb dispute, builds the documentation package, escalates through Airbnb's formal resolution process, and pursues external channels if Airbnb fails to respond appropriately.
Frequently asked questions
Airbnb denied my AirCover claim — can I appeal?
Yes. Airbnb AirCover denials can be appealed through Airbnb's resolution process and, if that fails, through external consumer protection channels and credit card dispute mechanisms. RecoverAir handles this on your behalf.
The Airbnb property was not as described — what are my options?
Material discrepancies between a listing and the actual property are covered under Airbnb's guest refund policy. RecoverAir documents the discrepancy with photographic and written evidence and pursues a full or partial refund.
Airbnb support stopped responding to my complaint — what now?
When Airbnb support goes quiet, escalation through external channels becomes appropriate. RecoverAir identifies the right path — consumer protection agencies, credit card chargebacks, or regulatory complaints — based on your situation.
Does RecoverAir handle Airbnb disputes for international properties?
Yes. RecoverAir handles Airbnb disputes for stays worldwide. The applicable consumer protection framework depends on your location and the property's location — RecoverAir reviews both to identify the strongest basis for recovery.